…This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patients account within Intermountains policies and

…* Implement customer success plans using standardized journey templates to set customer expectations and ensure they are prepared for key milestones through the

…for projects or functions and perform various complex tasks with creativity. Build relationships with clients and stakeholders. Have expert experience in

…5+ years working at an Enterprise Software and/or SaaS Company in Customer Success, Sales/Account Management, Professional Services, or a related field Demonstrable

…Identifies, understands, and interprets customer needs, responding to a variety of questions (eg payment related statuses, requirements needed, policy value