Customer Success Manager

Customer Success Manager Varied, Rewarding Role with Career Progression Salary: £25,000 £30,000 Profit Share Location: Ferndown, Dorset Type: Full-Time, Permanent Are you a bright, enthusiastic and hard-working person with a passion for great customer service? Do you enjoy variety, teamwork and helping projects run smoothly from start to finish? This is a fantastic opportunity to join a friendly, family-run company and build a long-term career. About the Company Based in Ferndown, were a well-established market leader in commercial blinds and shading systems, proudly improving workplaces across the UK for over 30 years. Our work features in some of Britains most iconic buildings, from major office developments to education and healthcare spaces. The Role As Customer Success Manager, youll play a key role supporting our customers and project teams. Youll coordinate schedules, handle enquiries, prepare quotations and make sure every order is delivered on time and to the highest standard. No two days are the same youll be problem-solving, planning, and communicating with customers, suppliers and colleagues to keep everything running smoothly. Key Responsibilities Manage daily customer communication and queries Schedule installations, site visits and deliveries Prepare documentation, quotes and purchase orders Track project progress, budgets and deadlines Support invoicing, reporting and general administration About You Bright, positive and customer-focused Strong organisational and communication skills Experience in admin, coordination or customer service Confident using Microsoft Office and general systems Keen to develop your career within a supportive team Whats on Offer £25,000 £30,000 profit share Modern office with free parking and great team culture Mentoring, training and clear progression opportunities If youre dedicated to customer satisfaction and looking for a rewarding, long-term career, apply today.

Location: Wimborne, South West, GB

Posted Date: 11/24/2025