Workshop Foreman - Fourways

MAIN PURPOSE OF JOB: To ensure manufacturer repair policies and procedures are always followed correctly. • To ensure service and repair are carried out to the highest standard of quality possible to ensure customer satisfaction. • To ensure efficient use of material, equipment, and labour resources. • To control and supervise staff in the use of equipment and tools to effect repair and diagnosis of vehicle faults and service to vehicles. RELATIONSHIPS AND PERSONAL ACTIVITIES: • Directly responsible to the Service Manager. • Responsible for technicians, apprentices, workshop cleaner/s, wash-bay staff, diagnostic and repair equipment, tools, gauges and measuring equipment. • Relationships with customers, company staff, manufacturer’s representatives and other representatives’, Health and Safety Officials and training authorities. OBJECTIVES AND KEY TASKS Improved profitability: • To ensure maximum effective use of equipment and labour ensuring high productivity output. • To ensure all chargeable materials are recorded on job cards for invoicing. • To ensure minimum wastage of consumable materials. Customer Satisfaction: • To ensure a customer satisfying level of service and repair quality. • To ensure vehicles cleanliness is maintained during service and repair. Health and Safety: • To ensure staff take all precautions necessary to effect health and safety in the workshop. • To ensure customers are protected from any possible dangers or hazards in the workshop. LIMITS OF AUTHORITY: • Capital expenditure: No purchasing authority. • Operational expenditure: To procure equipment and tools necessary for the efficient running of the workshop, with the written authority of the Service Manager. • No staff appointment or dismissal authority. • To discipline workshop staff on routine matters. MAIN JOB FUNCTIONS: Staff: • To ensure staffs are trained to enable high levels of quality and efficiency. • To ensure jobs are fairly and correctly allocated to technicians. • To supervise tests and ensure correct use of equipment and document security. • Cross departmental disciplines. • To ensure all repair orders are correctly costed, operational numbers and defect codes are forwarded to the costing office for pricing. • Maintain reasonable control over sublet suppliers, using competent suppliers at the best costing and who can provide timeous delivery. Security: • Ensure customer’s property is secure. • Ensure all materials and parts drawn from the Parts Department are accounted for. • Ensure all equipment and documentation and materials are accounted for. Administration: • To ensure progress of jobs through workshop. • To authorise consumable and internal parts requisitions. • To authorise non-productive time spent on vehicles or in the workshop. • To ensure health and safety procedures are observed and always maintained. • To circulate new and up to date manuals and literature for new vehicles or techniques. • Add fixed rate units to all job cards before submission to the costing and claims department. • Workshop Controlling. EXPERIENCE AND QUALIFICATIONS: • The ability to supervise a labour workforce. • The ability to assess and report on staff performance. Qualified Automotive Technician • The ability to discuss and negotiate agreeable solutions to customer problems. • The ability to maintain personal technical knowledge and skills. • BSI experience.

Location: Fourways, ZA

Posted Date: 11/24/2025