Experienced Call Center Agent - CSR (English or Bilingual)

Job Description Job Description Call Center Agent - Customer Service Representative Location: On-site in Ocala, FL Pay: $17/hour Schedule: Monday–Friday, 8-hour shifts between 9:00 AM and 8:00 PM Candidates must be available to work any shift within this time range, as start and end times may vary. Requirements: Minimum 1 year of call center experience Comfortable using CRM tools; prior experience preferred Experience handling inbound and outbound calls Comfortable with basic math skills Must pass drug screening and background check Fluent in English; Spanish language skills are a plus Responsibilities: Answer inbound calls and make outbound reminder calls Assist borrowers and verify account information Maintain accurate records and deliver scripted information Complete administrative tasks as assigned How to Apply: Email: Devin.Sias@ExpressPros.com Walk-In: 1005 SW 10th St, Suite 102, Ocala, FL 34471 Call: 352-867-8055 Online: ExpressPros.com/Ocala

Location: Ocala, Florida, US

Posted Date: 11/21/2025