Head Of Operations and Projects

Job title: Head of Operations and Projects– Design, Fit-Out & Construction Location: Feering, Essex – Hybrid (Monday Thursdays in office) Salary: £60,000 - £65,000 About the Role: As Head of Operations and Projects, you’ll oversee all operational aspects of design, fit-out, and construction projects, ensuring they are delivered safely, profitably, on time, and to the highest standards. This strategic, hands-on role combines daily project oversight with developing scalable systems, teams, and processes that enable sustainable growth. You’ll collaborate closely with the Head of Design and Head of Projects, driving operational excellence and a high-performing culture through strong leadership and example. Benefits: Annual Leave: 31 days Company Car Provided Progressive Annual Leave: Increases by 1 day each year after your first full year (up to 5 extra days) Birthday Leave: One additional day off on your birthday (post-probation) Social Events: Year-round activities organised by our Social Committee Private Medical Insurance: Optional after 1 year of service Long Service Awards: Every 5 years of continuous service Employee of the Quarter: Quarterly recognition for top performers Office Perks: Free tea, coffee, snacks, kitchen facilities, and breakout spaces Beer Fridge Fridays: Weekly drinks to unwind and connect Referral Program: Rewards for successful candidate referrals Pirkx Benefits: Access to health, wellness, and lifestyle perks from day one Auto-Enrolment Pension: 3% employer contribution (after 3 months, via Scottish Widows) Performance Bonus: Discretionary profit-sharing bonus (prorated if mid-year start) Key Responsibilities: Operational Leadership & Delivery Oversee all live projects from inception to handover, ensuring scope, budget, and quality standards are met. Lead and resource project and installation teams for consistent, efficient delivery. Conduct project reviews to track progress, risk, and client satisfaction. Strategy & Planning Develop and implement operational strategies aligned to company growth goals. Translate business objectives into measurable KPIs and performance metrics. Financial & Commercial Control Own project profitability and manage operational budgets and forecasts. Optimise subcontractor performance and cost control. Process, Systems & Improvement Implement Standard Operating Procedures (SOPs) and reporting dashboards. Champion continuous improvement and digital-first operational processes. Health, Safety & Compliance Lead operational Health & Safety across all projects. Maintain 100% compliance with statutory and company HSE requirements. People & Culture Lead, coach, and develop delivery teams to drive accountability and performance. Foster collaboration between design, commercial, and delivery teams. Client & Stakeholder Management Build lasting relationships with clients, consultants, and suppliers. Support the Managing Director in achieving exceptional client satisfaction and repeat business. Requirements: 7 years in a senior operations role (construction, fit-out, interiors, or related sector) Proven ability to manage multiple concurrent projects (£100k–£5m) Strong leadership, commercial, and financial acumen Excellent understanding of CDM, H&S, and quality standards Desirable: Degree in Construction Management or related field SMSTS / NEBOSH / IOSH qualification Experience scaling a growing SME within the sector Proficiency with digital project management tools

Location: Feering, UK, GB

Posted Date: 11/19/2025