Key Account Manager

The Key Account Manager (KAM) is responsible for driving growth by managing strategic relationships with large national fleet operators (100 vehicles). This role focuses on increasing sales volumes, enhancing customer experience, and supporting national-level engagements, while collaborating closely with independent dealers and Regional Sales Managers (RSMs) to ensure alignment and support for the dealer network. Key Responsibilities Strategic Customer Engagement Develop executive-level relationships and lead national sales negotiations. Manage end-to-end account strategies, including sales and aftersales. Account Development & Growth Build tailored growth plans and TCO proposals. Drive incremental sales to large fleets alongside dealer sales. Dealer & Network Collaboration Work with dealers and RSMs to align on sales execution and customer handover. Ensure dealers maintain invoicing, margin, and delivery roles. Customer Segmentation & Governance Manage segmentation model and ensure appropriate customer ownership. Allocate key account targets fairly across the network. Reporting & Performance Track sales, opportunities, and competitor activity. Lead performance reviews with dealers and RSMs. Key Deliverables Meet National Key Account sales targets. Deliver growth strategies per account. Strengthen brand reputation with fleet operators. Avoid duplication and clarify account ownership. Qualifications & Skills Education : Tertiary qualification in Sales, Business, or related. Experience : 57 years inB2B sales/key account management in commercial vehicles or logistics. Skills : Strategic thinking, relationship building, negotiation, dealer collaboration, and CRM proficiency. Requirements: Bachelor Degree Minimum 5 years experience in similar role Code 8 license Personal Attributes: Team Player Confident and proactive approach- anticipates issues and requirements Read and Write in English

Location: Johannesburg, ZA

Posted Date: 11/19/2025