Account Management Trainee

At Olympus Solutions, we empower future leaders—and as an Account Management Trainee, you’ll support wireless outreach in Bakersfield. The Account Management Trainee will develop expertise in client relations, campaign coordination, and service excellence for our affordable connectivity program. This role is designed for driven individuals who want to grow their leadership skills while making a tangible difference in underserved communities. As an Account Management Trainee, you will work within our account leadership pipeline to learn the operational cadence of an essential wireless service. The Account Management Trainee’s training will focus on portfolio management techniques, service quality monitoring, and the administrative precision required for high-compliance environments. Core Functions of the Account Management Trainee Guide customer onboarding workflows by coordinating eligibility verification, documentation, and activation scheduling to ensure efficient service setup. Update and manage CRM systems with accurate records of customer preferences, service milestones, and engagement activity to support retention and reporting. Analyze account activity, satisfaction indicators, and campaign performance to identify upsell opportunities and recommend service improvements. Collaborate with internal teams across operations, logistics, and support to troubleshoot service issues and ensure the timely delivery of mobile solutions. Engage in structured training programs and performance reviews to build account management expertise and operational insight. Assist with analysis by preparing summaries, evaluating customer input, and supporting strategic initiatives that enhance the customer experience.

Location: Bakersfield, California, US

Posted Date: 11/17/2025