Sulzer Careers : Head of CRM & Sales Systems

GFIT-E484 Head of CRM & Sales Systems - Full Time - Madrid, Spain Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society. Are you a strategic and hands-on IT leader passionate about transforming sales through technology? At Sulzer, we are seeking a Head of IT Sales Excellence to lead the global sales tendering and marketing applications strategy. Support and drive harmonization of sales tendering and marketing processes, and empower our commercial teams with best-in-class digital tools. If you thrive in a dynamic environment, enjoy collaborating across business units, and have deep expertise in Salesforce and CRM systems, this could be the role for you! Responsibilities Define and drive the global IT Sales Excellence vision and strategy, fully aligned with Sulzer's commercial priorities. Partner closely with Sales leadership, Product Management, Marketing, Engineering, and IT Business Partners to shape roadmaps and prioritize business needs. Ensure technology solutions support commercial strategy, deliver outstanding user experiences, and maintain data integrity. Lead, mentor, and develop a high-performing multicultural team of IT professionals across geographies. Identify opportunities for IT process improvement, consolidation, and standardization within sales IT applications. Manage external vendors and system integrators to deliver projects on time, within budget, and with high quality. Own and evolve Sulzer's global sales IT application landscape, including Salesforce CRM, Microsoft Dynamics CRM, CPQ tools, and product configuration systems. Oversee system governance, user access, data security, and compliance with corporate IT and data privacy policies. Stay abreast of industry trends and emerging technologies to continuously innovate and add business value. Qualifications Proven experience implementing and managing Salesforce and Microsoft CRM at a global scale. Strong leadership skills with the ability to inspire, motivate, and effectively manage diverse teams. Excellent communication skills, especially when engaging with senior leaders and key stakeholders. Deep understanding of IT sales processes and how technology can enhance business outcomes. Excellent project management skills, able to manage multiple initiatives in a fast-paced, agile environment. Strong stakeholder management capabilities to build trusted partnerships across the organization. Proficiency in English; willingness to travel up to 15%. Experience with sales, pricing, tendering, and product configuration tools is a strong advantage. What we offer A permanent contract. A competitive salary, along with participation in a variable remuneration system based on personal and financial objectives. Restaurant tickets. Be part of an experienced international team. A positive working environment. Excellent office facilities located in Madrid, Nuevos Ministerios, making your work experience comfortable and convenient. Other fringe benefits. Note: This job posting is active and not expired. J-18808-Ljbffr J-18808-Ljbffr

Location: Madrid, Comunidad de Madrid, ES

Posted Date: 11/17/2025