Referral Coordinator

APLA Health provides quality healthcare, life-saving services, camaraderie, compassion, and comfort to all who come through our doors. Our dedicated team of healthcare professionals is committed to providing personalized and compassionate free and low-cost medical services, tailored specifically to meet the unique needs of each individual we serve. APLA Health serves as a medical home providing an array of integrated healthcare services through 71,000 billable patient visits and nearly 10,000 enabling services visits each year. Services provided include: medical, dental, behavioral health and HIV care; pharmacy; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, APLA Health offers housing support; benefits counseling; home healthcare; and the Vance North Necessities of Life Program food pantries; among several other critical support services. We offer great benefits, competitive pay, and great working environment! We offer: Medical Insurance Dental Insurance (no cost for employee) Vision Insurance (no cost for employee) Long Term Disability Group Term Life and AD&D Insurance Employee Assistance Program Flexible Spending Accounts 11 Paid Holidays 4 Personal Days 10 Vacation Days 12 Sick Days Metro reimbursement or free parking Employer Matched (6%) 403b Retirement Plan This is a great opportunity to make a difference! This position will pay $25.00 - $27.28 hourly. Salary is commensurate with experience. POSITION SUMMARY: The referral coordinator will provide patient care services under the direction of a licensed health care provider. This includes handling referrals, health follow-ups and coordination services. ESSENTIAL DUTIES AND RESPONSIBILITIES: · Coordinates and manages authorizations for referrals from our primary care providers to outside providers, including to medical specialists and outside facilities for special testing/imaging in a timely manner. · Facilitates and ensures the receipt of consult/specialty notes and test results after a patient has been referred to an outside provider in a timely manner. · Communicates with primary care provider (PCP) to inform of any delays or barriers to patients care. · Serves as clinic liaison to outside agencies and partners. · Communicates with Supervisor when unable to process all referrals or follow-ups to avoid delays. · Involve in all quality improvement and other team projects actively. · Reporting of incoming and outgoing calls logs to the supervisor as needed. · Coordinator and tracking imaging, voicemails and incoming faxes inside and outside facilities. OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.

Location: Los Angeles, California, US

Posted Date: 11/16/2025