HSBC Service Delivery Sp. z o.o.
Senior Control Manager (Governance Papers & Regulatory submissions)
Job Location
Kraków, Poland
Job Description
Senior Control Manager (Governance Papers & Regulatory submissions) Miejsce pracy: Kraków Your responsibilities Developing board committee and regulatory materials that clearly communicate GCIO’s risk posture, key issues, and mitigation strategies. Leading governance support for Risk & Control Management Meeting (RCMMs) and executive forums, providing insight, challenge, and alignment with risk frameworks. Providing oversight and challenge to residual risk decisions, ensuring consistency with policies, appetite, and regulatory expectations. Promoting continuous control improvement through trend analysis, read-across insights, and challenge of inefficient practices. Enhancing the RCA process by delivering insights enabling risk ownership through strong stakeholder collaboration. Driving global alignment on key risk themes such as Operational Resilience and Cybersecurity frameworks (e.g. NIST). Supporting response to regulatory queries, emerging risks, and crisis scenarios with structured, timely input. Advising the Global Head on shaping and delivering a risk-aligned, future-fit control strategy across GCIO. Representing GCIO in enterprise risk forums, influencing alignment across functions, regions, and the three lines of defence. Building senior partnerships across Technology, Risk, and Compliance to embed strong risk culture and accountability. Acting as a visible leader across GCIO and CCO, role-modelling operational excellence and risk-informed decision-making. Our requirements Executive and Board level report writing and presentation, requiring minimum C2, preferred native/bilingual English language proficiency. Relationship management. Technology risk management, governance, and frameworks. Operational Resilience, Cybersecurity, and IT Risk frameworks (e.g., NIST, COBIT, ITIL). Non-Financial Risk framework. Risk and control reviews. Translation of strategies & plans to achieve business and functional goals. Team leadership. Senior Stakeholder management. What we offer Competitive salary Annual performance-based bonus Additional bonuses for recognition awards Multisport card Private medical care Life insurance One-time reimbursement of home office set-up (up to 800 PLN). Corporate parties & events CSR initiatives Nursery discounts Financial support with trainings and education Social fund Flexible working hours Free parking Benefits sharing the costs of sports activities private medical care sharing the costs of professional training & courses life insurance remote work opportunities flexible working time integration events corporate sports team retirement pension plan corporate library no dress code coffee / tea parking space for employees leisure zone extra social benefits employee referral program opportunity to obtain permits and licenses charity initiatives family picnics extra leave In-office gym Recruitment stages Online assessment Phone interview Job interview Welcome to HSBC! About the role If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further. The Group CIO Chief Control Office (GCIO CCO) plays a key role in ensuring the bank operates within its risk tolerances and appetite by embedding effective risk and control management across GCIO. In this fantastic new role, you will join a growing team to partner with the GCIO CCO Governance & Frameworks area and will be responsible for providing governance, oversight, and execution of risk and control management processes across the GCIO organisation, evolving a culture of continuous and consistent risk management. You will be a leader within the GCIO Chief Control Office (GCIO CCO) Function that directly supports the GCIO CCO Governance & Frameworks team within HSBC. Our purpose is to take accountability for GCIO Risk Management so GCIO can achieve strategic outcomes for HSBC, while remaining resilient and secure. HSBC Service Delivery (Polska) Sp. z o.o. HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories. HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year. Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share. Thank you for interest in HSBCBefore you apply, please note that we will take into the consideration only applications that include the following statement:.“I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”.Due to the high number of applications, we reserve the right to contact selected candidates onlyIn case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: krakow.recruitment@hsbc.com.
Location: Kraków, małopolskie, PL
Posted Date: 11/15/2025
Location: Kraków, małopolskie, PL
Posted Date: 11/15/2025
Contact Information
| Contact | Human Resources HSBC Service Delivery Sp. z o.o. |
|---|