Test Analyst

Role: Test Analyst Reporting To: Test Manager & CRM Product Manager Location: Wilmslow/Remote – Flexible Working The Opportunity An opportunity to join a forward-thinking PE backed commercial group of companies with a multi-year roadmap and portfolio of projects to deliver across a broad range of Salesforce clouds and products. Working closely with the Test Manager, Business Analysts and Developers, you will create both automated and manual test scripts to ensure the successful delivery of high-quality projects and change. The Role As the Test Analyst you will be responsible for: Test Execution (within sprints): o Preparation and execution of both Automated and Manual test scripts o Exploratory and regression testing of development work o Identifying defect trends and problem area within the system Strategy : o Identify test conditions and develop automated test cases and test o Identify test conditions and develop manual test cases and test o Analyse functional and non-functional requirements for each project o Maintain the regression pack Analysis : o Identifying defect trends and problem area within the system o Early involvement in story refinement – Helping to define testable user stories Communication: o Contributing to agile ceremonies o Regular and consistent feedback to the CRM Product Manager to ensure work is progressing to schedule and the Test Manager for all test processes o Raise defects where necessary and ensure test evidence is supplied to the development team o Ability to communicate with both the development team and business users The Person We are looking for someone who can roll their sleeves up and ‘dig in’ with the rest of the team. Have a keen eye for detail and be able to work as a team and individually. Have the ability and drive to prioritise their work in a fast-paced delivering team. In addition, the successful candidate should have experience of working in: • Previous or existing Salesforce knowledge is ideal • Jira/Confluence/TestRail • Automation suites – Preferably Playwright • Scrum Software Development Lifecycle About Us We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We are a nice bunch. We don’t do office politics or “that’s not my job”. We listen, support, and take ownership. We have been proudly delivering valuable HR and Health and Safety services to SME’s across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleague’s and client’s experience by employing brilliant people who are experts at what they do and smile whilst they are doing it. Working for Citation you will have access to 25 days holiday, plus your birthday off work, gym membership discount, healthcare, childcare vouchers, the opportunity to purchase extra leave, pension contributions and more. It’s a great place to work because of the people we employ. Fun and professional, we want likeminded individuals who love to love their job (no ‘mood hoovers’ here thanks!) and want the Company to succeed. So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.

Location: Wilmslow, UK, GB

Posted Date: 11/7/2025