Hospitality General Manager

Job Location

Grahamstown, South Africa

Job Description

General Manager Hospitality Industry We are seeking an experienced and dynamic General Manager to lead our hospitality operation with excellence and integrity. The ideal candidate will have a proven track record in managing high-performing teams, delivering exceptional guest experiences, and driving business growth through strategic leadership. Key Responsibilities: Oversee all aspects of day-to-day operations, including front of house, food and beverage, housekeeping, and guest services Lead, motivate, and develop staff to ensure consistently high service standards Drive revenue growth through effective cost control, marketing initiatives, and operational efficiency Maintain strong relationships with guests, suppliers, and key stakeholders Ensure compliance with all health, safety, and hospitality regulations Monitor financial performance and prepare regular reports and forecasts Implement and uphold company policies, service standards, and brand values Requirements: Minimum 5 years management experience within the hospitality industry (hotel, resort, or similar environment preferred) Strong leadership, communication, and interpersonal skills Excellent financial and operational management abilities Proven experience in improving service quality and operational performance Ability to thrive in a fast-paced environment and make sound decisions under pressure Professional appearance and conduct at all times We Offer: Competitive remuneration package with performance incentives Supportive and collaborative working environment Opportunities for professional development and career advancement The chance to lead a respected establishment with a focus on guest satisfaction and excellence

Location: Grahamstown, ZA

Posted Date: 11/6/2025
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Posted

November 6, 2025
UID: 5471633475

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