ServiceNow Developer

ServiceNow Developer Apex Systems is a global IT services provider, and our staffing practice has an opening for a xx ServiceNow Developer with hands-on Configuration Management, ITAM, and ITSM Event Management development as well as deployment experience to place at our client, an industry leading technology company. Client: A Fortune 100 Technology Company Terms: 6-month contract. Location: Hybrid Preferred - Downtown Toronto Project: ServiceNow ITOM / Configuration, Asset, Event Management Specialist. This is a hands-on implementation role requiring both technical depth and delivery ownership. This role is responsible for configuring and implementing Configuration Management, IT Asset Management, Event Management in ServiceNow Yokohama. Core Responsibilities: 1. Configuration Management Implement CSDM 5.0 aligned CMDB data model. Configure ServiceNow Discovery & Service Mapping across on-prem environments. Categorize Business Services, Technical Services, Application Services, and infrastructure Cis within ServiceNow. Configure required attributes, CI relationships, assignment and support groups within ServiceNow. Support implementation including establishing data quality rules, deduplication logic. 2. IT Asset Management (HAM/SAM) Initial load all data center and platform assets (compute, storage, network appliances, virtual assets, OpenShift clusters). Initial load of Software based on Bill of Material Integrate hardware asset records with CMDB. 3. Event Management (ServiceNow ITOM) Integrate Dynatrace, Splunk, tools to generate events in ServiceNow. Define, refine event rules, alert correlation, CI binding, and severity mapping and auto-assignment to Resolver Groups. Validate upstream/downstream CI relationships for accurate impact analysis. Key Qualifications: Strong hands-on experience with ServiceNow ITOM, CMDB, CSDM, Discovery, Event Management, Service Mapping. Strong understanding of CSDM domains, CI lifecycle, and relationship modeling. Proven track record implementing IT Asset Management (HAM/SAM). Experience integrating monitoring tools (Dynatrace, Splunk) or other connectors. Ability to configure MID Servers, credentials, discovery schedules, classification rules. Experienced in populating CMDB with accurate CIs and relationships. Experienced in implementing CSDM-aligned models for Business, Application, Technical, and Infrastructure Services. Hands on experience with Event correlation and Asset inventory. Preferred Certifications: ServiceNow Certified in CMDB / Discovery / HAM / SAM / Event Management ITIL4 Certification (Service Configuration & Event Management module preferred) Interview Process: Interviews will take place in two rounds during the same week this month. This is a great opportunity to join a major leading enterprise organization and continue your career in the technology domain. Be a part of a great work environment with a very well-organized team and colleagues who will help you succeed. This is a position that impacts the bank enterprise wide with great opportunity for career growth within the bank. If you are not a 99% match to the above and want to be considered for other opportunities at our enterprise clients, register for our Talent Network where you can receive job alerts about new opportunities that match your interests. Click here to Register for our Talent Network EEO Employer Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystemsinc.com or 844-463-61

Location: Toronto, Ontario, CA

Posted Date: 11/5/2025