Delivery Lead

Senior Software Delivery Lead Contract - initial 6 months (extendable) Markham, ON 4 days per week in-office Our client is seeking a seasoned and self-driven Senior Software Delivery Lead to oversee the full lifecycle of complex web-based initiatives. This role demands a strategic leader who can operate as a senior Scrum Master, independently guiding Agile processes, managing team capacity, and ensuring the successful delivery of high-quality software from inception to deployment. The ideal candidate brings a strong foundation in Servant Leadership, deep expertise in modern web technologies, and a proven ability to lead multiple cross-functional teams (10–20 members) concurrently. Key Responsibilities 1. Delivery Ownership & Agile Process Leadership Agile Execution : Independently lead the implementation of Agile methodologies (Scrum, Kanban, or Hybrid), facilitating all core ceremonies including sprint planning, reviews, retrospectives, and daily stand-ups. Capacity Planning : Evaluate and forecast team capacity across multiple workstreams, ensuring optimal resource allocation for developers, QA engineers, and designers. Process Improvement : Continuously refine delivery workflows by identifying and eliminating organizational and technical bottlenecks to enhance throughput and reduce cycle times. Tool Expertise : Act as the team’s authority on work management tools, particularly Azure DevOps (ADO), ensuring it serves as the central hub for backlog management, tracking, and reporting. 2. Stakeholder Engagement & Strategic Communication Executive Reporting : Deliver clear, high-impact status updates and forecasts to senior stakeholders, translating technical details into business-relevant insights and risks. Expectation Management : Influence strategic decisions around scope and timelines, proactively communicating risks and mitigation strategies to executive leadership. Work Intake & Prioritization : Own the intake process, transforming business goals into prioritized, actionable features and user stories within ADO. Dependency Resolution : Identify and manage cross-team dependencies, both internal and external, that could affect delivery timelines. 3. Team Leadership & Coaching Mentorship : Guide team members—especially junior developers and product stakeholders—on Agile best practices, story writing, and estimation techniques. Quality Assurance Collaboration : Partner with QA leads to define and implement robust testing strategies (manual and automated) to uphold code quality. Team Culture : Foster a psychologically safe, transparent, and accountable team environment that encourages motivation and alignment toward shared goals. Required Qualifications Experience : Minimum 10 years of hands-on experience leading software delivery projects. Leadership : At least 4 years in a senior delivery role (Scrum Master, Team Lead, or Delivery Manager) with a strong emphasis on Servant Leadership. Executive Communication : Demonstrated success in managing risks and expectations at the executive level. Technical Acumen : Solid understanding of web technologies, modern application architecture (e.g., microservices, APIs), and CI/CD pipelines. Certifications : Agile certifications such as CSM, PSM II, or equivalent are preferred. Tool Proficiency : Advanced expertise in Azure DevOps for backlog management and reporting. Tech Stack Familiarity : Experience leading teams working with full-stack JavaScript technologies including Node.js and Next.js. Vendor Management : Proven ability to manage delivery efforts involving external vendor partners.

Location: Canada, CA

Posted Date: 11/5/2025