Customer Service Representative

Note: Location: Saint-Eustache This is a 3-Month contract with extension to permanent. This is an entry level position. Multiple years of experience is not required! You will be trained thoroughly during your onboarding. English and French is a requirement. 5 days per-week onsite. Insight Global is looking for excellent Customer Service Representative. The Customer Service Representatives play such a meaningful role in the operation of our branches and service centers. Customer Service Representatives will be providing an outstanding customer experience both in person and through various communication channels to help the organization focus on business and branch growth. Responsibilities include: - Provide a variety of customer support services through the mail, telephone, and direct personal contact at the office - Process orders and assignments and enter data into the internal computer systems - Reference pricing and delivery information - Respond to customer questions, inquiries, and requests - Set up new and maintain existing records - Perform word processing assignments, filing, and related clerical duties - Process paperwork in preparation for auction day, securing necessary approvals. REQUIRED SKILLS AND EXPERIENCE - Ability to communicate comfortably with customers - A phenomenal teammate, willing to assist your peers - Digital literacy with excel or share point - Time management skills - Bi-lingual, English and French NICE TO HAVE SKILLS AND EXPERIENCE Customer service experience

Location: Saint-Eustache, Quebec, CA

Posted Date: 11/4/2025