Operations Manager - Commercial & Industrial Roofing

Operations Manager (Commercial & Industrial Roofing and Maintenance) Location: On-site / Midlands or Central Scotland (as applicable) Job Type: Full-time, Permanent Overview A hands-on Operations Manager is required to lead the daily delivery of projects across commercial and industrial roofing and maintenance divisions. This role focuses on control, coordination, and quality — managing multiple live jobs, allocating resources, and ensuring all work is delivered safely, efficiently, and to a high professional standard. The position serves as the operational link between management, supervisors, and clients, maintaining compliance, communication, and project momentum from first call-out to completion. Key Responsibilities Operational Delivery * Plan and manage day-to-day operations across multiple live roofing and maintenance projects. * Schedule and allocate labour, materials, and access equipment to maximise productivity. * Conduct regular site visits to assess quality, progress, and safety compliance. * Oversee job tracking, reporting, and project close-out documentation. Health, Safety & Compliance * Ensure all works comply with current Health & Safety legislation and internal policies. * Review and approve Risk Assessments, Method Statements (RAMS), and permits. * Conduct toolbox talks, site safety audits, and incident reviews where required. Team Management * Lead and support supervisors, roofers, rope-access, and maintenance operatives. * Monitor team performance, skills, and training requirements. * Promote a strong safety-first and quality-driven culture across all operations. Client & Job Management * Act as the main operational contact for clients and site representatives. * Manage reactive call-outs, planned maintenance, and small works delivery. * Maintain clear communication and provide timely project updates. * Support estimating, costing, and reporting on ongoing and completed works. Resource & Process Control * Oversee vehicle, equipment, and material logistics. * Collaborate with office staff to streamline job documentation and reporting. * Identify inefficiencies and implement practical improvements to enhance workflow and delivery performance. Essential Skills & Experience * Proven background in commercial or industrial roofing, maintenance, or construction operations. * Strong understanding of access methods including rope access, MEWP, and scaffolding. * Excellent organisational and people management skills. * Ability to manage multiple fast-moving jobs under pressure. * Proficient in preparing RAMS, technical drawings, and project specifications. * Full UK driving licence. Desirable Qualifications * SMSTS / SSSTS or equivalent Health & Safety certification. * Experience managing reactive maintenance or framework contracts. * Familiarity with cloud-based job management or reporting systems. Remuneration & Benefits * Salary: £43,700 – £61,900 per year (depending on experience) * Company car * Company pension * Profit sharing scheme

Location: Glasgow, Glasgow City, GB

Posted Date: 11/3/2025