Service Delivery Manager

Service Delivery Manager - Gloucester/Cheltenham Join a rapidly growing healthcare service provider managing over 200 contracts across 40 NHS Trusts. Role Summary: Based within Cheltenham, you will manage day-to-day service delivery, lead on-site coordinators, and ensure smooth supply chain operations to prevent service delays. You'll work closely with the Regional Service Delivery Manager and Operations Director. Key Responsibilities: Manage supply chain and subcontractors proactively Act as main contact for contracts Lead and support on-site coordinators Ensure timely stock distribution and purchase order authorisation Train Trust staff on company systems Maintain clear communication with Trust, suppliers, subcontractors, and teams Support surgical units with administration and purchasing Provide data analysis and assist with clinical trials when required Attend key meetings with Trust and suppliers Skills and Experience: Excellent interpersonal, written, and verbal communication skills Strong IT skills, including MS Office and data handling Highly organised with strong time management and prioritisation abilities Ability to work well under pressure and meet tight deadlines Self-motivated with excellent customer service focus UK driving license desirable Benefits: 26 days annual leave plus UK bank holidays Pension scheme with 5% employer contribution Discretionary bonus scheme Private healthcare (Aviva & MediCash) Enhanced maternity and paternity packages Company sick pay Bike2Work voucher scheme Be part of a dedicated team delivering trusted healthcare services. Apply today! Brook Street NMR is acting as an Employment Agency in relation to this vacancy

Location: Gloucestershire, GL50, GB

Posted Date: 11/3/2025