Administrator

Location: Office-based Monday to Friday, Queen Hills, NR8 5HD * Salary: £28,000 per annum * Hours: 9am – 6pm, Full-time, Permanent * Holiday: 28 days (including Bank Holidays) Administrator – Mortgage Support Team About Us At Yellow Brick Mortgages, we are an award-winning, independent mortgage brokerage built on great service and strong values. With over 75 mortgage advisers and 6,000 5-star Trustpilot reviews, we’ve helped thousands of clients find their dream homes. We also give back, donated over £180,000 to charities and planted more than 16,000 trees to support a sustainable future. Our admin team is at the heart of what we do, supporting both advisers and clients to make the mortgage process as smooth and stress-free as possible. The Role We are looking for a confident, proactive Administrator to join our growing team. You will play a key role in helping clients get their mortgage from application to completion, working closely with our advisers, lenders, solicitors, and estate agents to keep everything on track. This is a busy, hands-on role where no two days are the same, ideal for someone organised, accurate, and who enjoys talking to people. What You Will Do * Act quickly on new client leads and allocate them to the right mortgage adviser * Support advisers by helping their clients through the mortgage journey * Chase updates from lenders, solicitors, and estate agents * Key in and update client details on our internal systems * Track applications and progress reports for advisers and partners * Handle everyday admin tasks like emails, spreadsheets, and calls * Help produce simple reports and support with marketing updates * Be a friendly point of contact for both advisers and clients What We Are Looking For * Great communication skills, confident on the phone and in email * Strong attention to detail and accuracy * Good Excel and admin skills * Organised, proactive, and able to manage your own workload * A team player who enjoys helping others succeed * Financial services or mortgage admin experience is helpful but not essential Why You Will Love Working at YBM * A fun, fast-paced, and supportive team environment * Career development and training opportunities * Extra day off for your birthday of it lands on a work day * Regular social events and team activities * Proud to support local charities and sustainability projects Apply Now If you’re organised, people-focused, and want to be part of a team that truly makes a difference to clients every day, we’d love to hear from you. Linda Trett Business Development & Recruitment Manager

Location: NR8, Queen's Hills, GB

Posted Date: 11/3/2025