Sales representative VMI

OB SUMMARYThe Service Representative is a Vendor Managed Inventory (VMI) specialist. They ensure customer satisfaction by providing on-site support, including order replenishment, product organization, Lean methodology (6S), equipment maintenance, and more. This role collaborates with sales and development teams to drive revenue and growth through solutions. KEY RESPONSIBILITIESStrengthens MSC customer loyalty by supporting and promoting solutions.Collaborates with MSC's customer solutions and sales teams.Tasked with organizing, enhancing relationships, and exceeding customer expectations.Maintains the 6S appearance of all solution equipment.Ensures appropriate min/max stock levels are maintained.Unpacks, receives, and organizes products at points of use.Communicates with the customer contact to ensure solution follow-up.Drives product expansion through impulse purchases and solution growth.Leads 100% compliance in safety engagement for the VMIS team.Repairs and maintains distribution equipment according to company standards.Supports shared profitability goals within assigned accounts.Keeps up-to-date knowledge of all inventory management solutions.Builds productive professional relationships with key contacts at assigned customer sites.Maintains a high level of customer satisfaction in line with company standards.Uses planning tools to adhere to scheduling requirements.Manages daily time through MSC-approved applications.Promotes MSC culture within the department and across the company to support MSC's vision.Participates in special projects and performs additional tasks as needed. EDUCATION & EXPERIENCEHigh school diploma or equivalent required.Experience in inventory management or customer service is an asset.SKILLSExcellent customer service skills required.Strong verbal and written communication skills required.Proficiency in computer use and Microsoft Office applications required.Strong time management and organizational skills required.OTHER REQUIREMENTSValid driver's license required.Daily travel within the assigned territory over 80% of the time.Occasional overnight travel required.Ability to lift up to 50 lbs (23 kg) required.Ability to walk, lift, bend, stretch, and stand for extended periods required.Compliance with customer safety protocols and use of personal protective equipment (PPE) required.COMPENSATIONThe salary range is based on similar roles in comparable industries and local labor costs. Actual compensation depends on experience, education, and pay equity. The company reserves the right to adjust this range based on market conditions.EMPLOYMENT CONDITIONSCandidates must be authorized to work full-time in Canada. We are currently unable to sponsor visas for this position.WHY MSC?People. Collaboration. Insight. That's how we build something that works. Built on trust, MSC partners with customers to help them achieve results. With over one million products and more than 80 years of experience, MSC helps customers improve productivity, profitability, and growth through inventory management and innovative supply chain solutions. We care about our associates and offer programs to help our 6,500 team members reach their potential.OUR COMMITMENT TO YOUOur people are our priority. In addition to competitive pay, we offer a comprehensive benefits program to support your health, well-being, and financial future. This includes dynamic health plans, generous stock purchase programs, tuition reimbursement, and paid time off for vacation, holidays, and illness.You'll also have the opportunity to join our inclusion circles: Women, Pride, Black, Generations, Veterans, HOLA, and Able. These circles are open to all and aim to promote awareness, collaboration, and respect.EQUAL OPPORTUNITY STATEMENTAt MSC, we are committed to providing a respectful environment where employment opportunities are accessible to all qualified candidates, regardless of race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, or any other category protected by law. Accommodation requests can be made at any stage of the recruitment process.

Location: Saint-Hyacinthe, Quebec, CA

Posted Date: 11/3/2025