Inside Sales Analyst

We are looking for a responsible and skilled Inside Sales Analyst to join our sales team. Main activities and Responsibilities: Support to the sales team (Key Accounts); Daily contact and customer service in order to understand their needs and offer services/products that best meet their expectations. Study potential customers, market and competitors (benchmarking); Establish contact with potential customers in a personalized way via phone, e-mail, video call, chat and/or other means; Monitoring of negotiations, deliveries and overdue; · Elaborate commercial offers for customers; CRM/SAP management (register customers, opportunities, orders, additives, spare parts, approvals, etc); SINOSURE management. (necessary documents, fup the process, etc); Stock reservation management; Consolidate Forecast with the commercial team on a monthly basis, validating volume sold, billed, hit rate, customer registration, etc; Responsible for generating reports, such as billing, forecast, backlog, opportunities; Management of standard Sungrow documents such as NDA, Contracts, Minutes, etc; Analyze placements applied in indirect offers in partnership with the Marketing team and suggest improvements; Management and tracking of all FOB and CFR orders, from the start to the delivery; Contact and periodic meetings to align orders and stock with the head office; PO critic analisys. conference on receipt; PO confirmation/acceptance to customer; Feedback to the commercial in case of necessary changes; Making sure the customer is receiving the return within the Logistics Procedure deadline; Weekly meetings to follow up with the commercial logistics; Communicate important customer feedback internally; Daily completion of Sales Tracking worksheet; Maintain and update sales and customer records in FUP. Function Specific Knowledge: Excellent verbal and written communication. Persuasion and negotiation skills. Proficient in Microsoft Office 365(Word, Excel, power Point and Outlook). knowledge in power BI Education and Minimum Requirements: Higher education in Communication, Marketing, Business Management, Accounting, Administration or related areas. English level advanced or above Competencies Analytical Thinking; Organization; Sense of responsibility; Communications; Teamwork. Work Location and Status: Full time job (CLT); Work at Vila Olimpia/SP Behavioral skills: pro activity, good communication; organization; time management; teamwork; interpersonal relationship Compensation: Compensation commensurate with experience Competitive benefits package

Location: São Paulo, BR

Posted Date: 11/2/2025