Team Lead

Fantastic opportunity to work for a leading Financial Services institution, based in fantastic offices in the Swansea area. The offices are a very easy drive from all areas of Swansea, Cardiff and Bridgend and there is free parking onsite! Main duties: Plan, organise and lead a team of 10 – 12 to achieve the highest levels of efficiency and service, within budget and whilst maintaining excellent quality standards. Set and manage resource requirements for the team including recruitment in conjunction with HR. Oversee the tasks and activities within the team providing support, coaching and development as required. Promote a culture of effective communication and positive employee engagement. Develop and coach the team ensuring levels of competence are in line with role requirements, identifying and implementing training where required. Manage performance through regular 121’s, team meetings and performance reviews. Provide support to the Operations Managers as appropriate in the production and submission of management information and reporting.

Location: Swansea, Wales, GB

Posted Date: 11/1/2025