Accounts Administrator

We are recruiting an Administrator to support a team for an extremely busy company based in Dudley. The Administrator will provide day-to-day office and operational support across multiple departments. This includes handling general administration, customer interaction, and supporting both the sales & service teams and accounts function. The role also involves assisting with product handling tasks such as picking, packing, and despatching orders. Key Responsibilities will be: " Answer incoming telephone calls in a professional manner. " Greet and assist visitors to the premises. " Perform scanning, photocopying, and filing duties. " Maintain and update spreadsheets and records. " Use the company's database to input and retrieve information. " Provide administrative assistance to the sales and service teams. " Coordinate documentation and data entry as required. " Assist with picking, packing, and despatching products. " Book in deliveries and maintain accurate records. " File and manage invoices. " Process invoices in line with company procedures. " Provide back-up support to the accounts department when required. The ideal candidate will have the following skills: " Strong communication skills, both written and verbal. " Confident and professional telephone manner. " Proficient IT skills, including spreadsheets and databases. " Accurate record-keeping and attention to detail. " Good numerical ability and comfortable working with figures. " Legible handwriting and ability to produce clear documentation. " Flexible, reliable, and willing to support multiple departments as needed. " Organised and proactive with the ability to manage workload effectively. " Team-oriented, with a willingness to assist colleagues across departments. " Knowledge of logistics or order despatch processes

Location: Dudley, UK, GB

Posted Date: 10/31/2025