Senior Referral and Assessment Coach

BENEFITS Flexible working arrangements 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days Strong commitment to professional development with a dedicated training budget Annual performance and pay progression reviews Up to 5% pension contribution Scope to take real ownership in a fast-growing charity Cycle to work scheme Employee Assistance Programme offering free therapy Work phone and laptop A supportive and inclusive culture with regular team social events Settle is committed to increasing the representation of lived experience of the care system in our team. For this reason, care-experienced applicants who meet the essential criteria below are particularly encouraged to apply, and will be guaranteed an interview. Please refer to the final page of the job description to understand what we mean by the term ‘care-experienced’. We’re looking to grow our delivery team with a brand new role that is responsible for processing the referrals we receive for the Settle Programme as well as holding assessment meetings as and when necessary. The successful candidate will also be a Senior Settle Coach holding a reduced caseload and using their frontline skills to work one-to-one with care-experienced young people across London. For this role, we anticipate that you will spend 50-60% of your time processing and responding to referrals, including taking further steps to assess the needs of the young person who has been referred. To do this you’ll work closely with our Programme Management team, Business Development team and referral partners to ensure that we have all the necessary information to deal safely and appropriately with referrals. As this is a new role to the organisation, there will be scope to shape and influence the way this work is managed alongside your manager and our Chief Operating Officer. We then anticipate you will spend the remaining 40-50% of your time as a Senior Settle Coach, working on the frontline, delivering one-to-one sessions with care-experienced young people across London. You’ll work closely with our partners to ensure the smooth delivery of our contracts and with the Programme Management team and Senior Partnerships Manager to support reporting on outcomes and regular partnership meetings. You will report into a manager within the Programme Management team. Candidates with experience of assessing and managing risk are encouraged to apply. Essential requirements include the ability to hold multiple perspectives alongside each other, ability to approach risk and need from a curious perspective, comfort and ability to escalate concerns as well as strong people skills. It is essential that the candidate has at least 2 years of frontline experience to fulfil the Senior Settle Coach requirements. We are advertising this role on a hybrid basis; with travel into the office one or two days a week and travelling to deliver sessions across London for some of the rest of the week.

Location: London,London,, GB

Posted Date: 10/31/2025