Service Desk Analyst (IT)

Service Desk Analyst ? Worthing ? 6 Month Contract - Hybrid My client is looking for a Service Desk Analyst to manage BAU workload and ticket excess. The ideal candidate will be a personable Service Desk Analyst with a professional passion for providing high quality IT support services. Key responsibilities of the Service Desk Analyst: - Handling 1 line support tickets. - Provide first point of contact IT support for users across the business. - Log, categorise, and prioritise incidents and service requests. - Joiners Leavers Movers (JLM) - Escalating complex issues to senior teams. - Access Requests. - Setting up devices. Service Desk Analyst Experience/Technologies: - Must have experience using the Microsoft stack including Office 365 ? Administration and support. - Active Directory ? User support. - Understanding of Windows 10/11 operating system ? Administration and support. - Excellent communication skills. The Successful Service Desk Analyst will be working 2 ? 3 days Onsite in Worthing. Apply now to speak with VIQU IT in confidence about this Service Desk Analyst opportunity. Or reach out to Matt Farrell via the VIQU IT website. Do you know someone great? We?ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

Location: Worthing, UK,, GB

Posted Date: 10/31/2025