Contact Centre Sales Operations Manager

This role is a brilliant opportunity for experienced senior sales leader to accelerate their earnings in a fast-paced, fun, and challenging contact centre sales environment. You’ll enjoy a starting salary of £45,000 plus uncapped commission paid monthly. We are looking for someone that can drive performance in a target-driven sales environment and is passionate about people development, process improvement and customer experience! The Role: • Inspire and motivate your team of Sales Team Managers and their teams to convert leads from industry leading partners • Drive the sales performance of your teams to ensure they consistently achieving their KPI’s • Assess and identify training needs to improve your team’s performance • Use your experience and understanding of sales methodologies to coach and develop your team • Be ambitious and driven to meet and exceed targets whilst ensuring the customers are at the heart of every decision • Create a fun and motivating environment • Work in collaboration with the rest of the senior sales management team to ensure success and a positive influence, celebrating the successes and wins What we are looking for: • Extensive operational experience leading sales team managers in a fast-paced and high-activity telephone-based sales environment – B2C or B2B • Hands-on approach to sales management, coaching and development • Customer-focused and quality driven • Self-motivated, ambitious, resilient and determined • Ability to manage and drive performance • Excellent communication skills at all levels What’s in it for you: • Opportunities for company-wide events and team nights out • Income protection, life assurance and company pension • Internal recognition scheme and rewards • Access to Employee Assistance Programme which includes independent financial advice • Discounted perks for parking, travel, cinema If you are interested in this role, click ‘apply now’. NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy. Sign up for

Location: Greater Manchester, UK, GB

Posted Date: 10/30/2025