Senior / Lead Operations Administrator

Senior / Lead Operations Administrator An exciting opportunity has arisen for an experienced Senior or Lead Operations Administrator to join a leading domestic heating and plumbing contractor, based in their modern Enfield office. You'll take a key leadership role within the operations team, overseeing day-to-day scheduling, coordination, and administrative processes that keep this busy mechanical services business running smoothly. This is a fantastic opportunity for an experienced operations professional to take the next step into a senior or team lead position, shaping workflows and supporting the wider operational strategy. As a Senior / Lead Operations Administrator, you will be: Leading and mentoring operations administrators, ensuring efficient daily performance and high service standards. Overseeing engineer scheduling and resource allocation to ensure timely and effective job completion. Acting as the main point of contact for key clients and senior management, handling escalations and ensuring clear communication across teams. Reviewing and improving administrative processes, documentation accuracy, and job tracking systems. Managing data and reporting for performance metrics, job status, and operational efficiency. Providing operational support to management and contributing to team planning and coordination meetings. Working from the Enfield office, Monday-Friday, 8 am-5 pm. The Senior / Lead Operations Administrator will be on a basic salary of up to £35,000, depending on experience Free Parking Pension Standard Days Holiday Bank Holidays Excellent Progression Opportunities. To be successful as a Senior / Lead Operations Administrator, you will need: Proven experience in an operations or contracts administration role within an HVAC, FM, or mechanical services contractor. Strong leadership or team coordination experience. Excellent communication, organisational, and problem-solving skills. The ability to work under pressure in a fast-paced, service-driven environment. A proactive mindset with a focus on efficiency, accuracy, and continuous improvement. To live within a commutable distance of Enfield.Senior / Lead Operations Administrator will be on a basic salary of up to £35,000, depending on experience Free Parking Pension Standard Days Holiday Bank Holidays Excellent Progression Opportunities. If you're an experienced Operations or Contracts Administrator ready to step up into a senior or leadership role, we'd love to hear from you! Email your CV to (url removed) Tech-People is a trusted recruitment agency specialising in HVAC, FM, and M&E. We're proud to promote diversity and inclusion, building a workforce that truly reflects the communities we serve

Location: Enfield, LONDON, GB

Posted Date: 10/29/2025