Salesforce Business Analyst (CPQ or Revenue Cloud )

Key Responsibilities CPQ Implementation Ownership: Lead Salesforce CPQ implementation across all development phases. Strategic Expertise: Act as the CPQ SME, ensuring adherence to best practices. Stakeholder Collaboration: Partner with Pricing & Packaging Committee, Product Operations, and System Analysts to gather, translate, and document requirements for scalable solutions. System Optimization: Maintain and enhance Salesforce CPQ to meet evolving business needs. Product Support: Work with cross-functional teams to launch new products/bundles and update existing ones within CPQ. Rules & Data Management: Configure and manage Price Rules, Product Rules, Discount Schedules, Product Master, Approval Processes, and custom scripts (Quote Calculator Plugin). Change & Release Management: Coordinate with Product Operations and Sales Enablement for smooth production releases. Documentation: Develop and maintain solution design and technical documentation. Technology Awareness: Stay updated on platform changes and vendor updates. Core Competencies & Experience Bachelor’s degree in Information Systems, Business Administration, or related field. Salesforce Admin and CPQ Specialist certifications (preferred). 4 years of hands-on Salesforce CPQ experience (administration, configuration, optimization). Strong knowledge of CPQ features: product configuration, pricing, discounting, quote generation. Deep understanding of Sales, Quoting, Product, Renewal, and Contracting processes; Billing knowledge is a plus. Experience with Apex and Lightning Components (preferred). Business analysis and requirements documentation experience. Familiarity with Agile methodologies and team collaboration. Strong problem-solving and analytical skills for complex CPQ issues. Excellent communication skills for technical and non-technical stakeholders. Ability to manage multiple priorities in a fast-paced environment.

Location: London,, GB

Posted Date: 10/28/2025