Head Coach (Store Manager) Nike Factory Store Serravalle

Overview Head Coach (Store Manager) Nike Factory Store Serravalle at NIKE, Inc. Nike stores deliver valuable customer experiences daily with product knowledge and customer service. A career in retail at Nike requires creativity and ambition. Responsibilities Creating a welcoming environment in the store to provide a unique shopping experience to our consumers Building, leading, and developing a diverse team and ensuring an excellent work atmosphere Managing store budgets and operations to reach sales targets, optimize services and improve consumer satisfaction Supporting and implementing NIKE’s strategy in your store (e.g. sustainability, membership, digital services) Providing insights for an optimized positioning of the store in the local region Ensuring that the store complies with all NIKE standards and guidelines Cooperating with your business partners across stores and HQ What You Get Attractive salary that evolves with the market and experience Opportunity to receive monthly bonus payments Attractive online and in-store employee discounts Attractive Benefits Package, Pension & Share scheme Exciting development and career opportunities Regular training on leadership, sales and products A dynamic and motivating environment which values Diversity, Equity & Inclusion Staff dress to represent NIKE and foster our team spirit Access to sports activities Opportunities to participate in unique NIKE moments What You Bring A passion for NIKE and/or love of sport Some experience in retail and/or leadership positions Very good command of English language (written and spoken) Experience and competency in serving exceptional consumer service Ability to coach and develop a strong team Strong focus on communication Flexibility to work in shifts and on weekends Qualifications A Bachelor's Degree and 6 years retail experience, or 7 years retail experience in lieu of a degree A minimum of 4 years management experience Experience with retail operations, budgeting, planning, customer service, sales and people leadership and management Extensive experience and ability to lead the delivery of a high level of customer service in a brand retailer Proficient in Microsoft Office products and retail business systems Ability to communicate in English Ability to build, lead and manage high-performing teams Ability to utilize tools to support conflict resolution and employee coaching and counseling Ability to work weekends, evenings and holidays as needed NIKE, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Seniority level Mid-Senior level Employment type Full-time Job function Other Industries Retail J-18808-Ljbffr

Location: Serravalle Scrivia, Piemonte, IT

Posted Date: 10/28/2025