Customer Tech Manager（Korea）

Responsibilities: ● Technical Project Management - Plan, execute, and oversee technical projects to ensure timely and high-quality delivery. - Define project scope, objectives, deliverables, and success criteria in collaboration with stakeholders. - Identify and mitigate project risks while ensuring alignment with customer requirements. ● Cross-functional Collaboration - Work closely with engineering, product, and sales teams to ensure seamless implementation of technical solutions. - Act as a bridge between technical and non-technical teams to translate business needs into actionable technical plans. - Facilitate clear communication between internal teams and customers. ● Continuous Improvement and Innovation - Gather feedback from customers and internal teams to refine technical processes and product offerings. - Stay updated on industry trends and emerging technologies to drive technical excellence. - Optimize workflows, tools, and methodologies to enhance efficiency and effectiveness. ● Customer Relationship and Support - Act as the main point of contact for clients, maintaining regular communication to provide project updates and address inquiries. - Gather and analyze client needs to support internal product improvement initiatives. -Maintain strong client relationships by staying attentive to market dynamics, risks, and challenges that may impact customers. ● Internal Team Collaboration - Partner with business development teams and executives to develop strategic and technical plans that help customers achieve their business objectives. - Coordinate internal resources for product delivery, implementation, and deployment. - Lead project review meetings to resolve bottlenecks and drive project progression. ● Risk and Issue Management - Anticipate and identify project risks, developing mitigation plans to minimize impact. - Respond quickly to resolve issues arising during project execution. Qualifications: ● Educational Background and Experience - Background in software and hardware RD, product management experience, or data analysis experience. - 3-5 years of experience in project management or technical project delivery, with client management experience preferred. ● Skills and Competencies - Proficient in project management tools and frameworks (e.g., Agile, Scrum, Waterfall). - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills, capable of engaging stakeholders from technical and non-technical backgrounds. - Familiarity with technical infrastructure, software development processes, or related technical domains. ● Certifications and Language Requirements - PMP, CSM, or similar project management certifications preferred. - Fluency in English and Mandarin for business and technical communication. - Proficiency in French, Japanese, or German is considered a plus. Preferred Background: ● At least 2 years of team management experience. ● Fluency in Spanish or Italian will be an additional advantage. ● Excellent analytical and structured problem-solving skills. ● Exceptional global communication and presentation skills to drive strategic thinking and provide direction to team efforts. ● Proficiency in managing cross-functional and cross-regional partnerships.

Location: Greater Paris Metropolitan Region, FR

Posted Date: 10/27/2025