Internal Sales Consultant

About the Opportunity We are seeking a driven and enthusiastic Internal Sales Consultant (internally known as Member Engagement Adviser) to join our passionate and supportive team. You will be the voice of CCIWA in helping us retain and grow our valued member base by providing unmatched customer service and proactively reaching out to WA businesses who can benefit from our support. Responsibilities include, but are not limited to: Engage with our members via phone and virtual meetings, ensuring they feel supported, heard and valued. Answer member queries and provide expert guidance on our services. Build and manage a pipeline of potential new members. Identify opportunities to cross-promote our range of services to deliver tailored, effective solutions. Utilise our CRM to document and manage pipelines, member interactions and enhance our data quality to drive success This role is available on a full-time permanent basis, based in Perth CBD. About you You will be a customer focused individual, ready to pick up the phone and engage with the person on the other end. You'll have a results driven mindset and are motivated by making a real difference to businesses across WA. You will bring to our Member Engagement team the following: Experience in a sales role and/or business development. Experience in B2B is highly desirable but not essential Proven ability to interact with internal and external customers to ensure an exceptional level of customer service and satisfaction. Sales driven mindset with a focus on achieving targets individually as well as a team Strong verbal and written communication skills and administrative skills Experience in the use of Microsoft Office applications and CRM systems Approachable and enthusiastic, with a high level of personal accountability Police Clearance and Drivers Licence About CCIWA CCIWA is an independent, not-for-profit organisation that has been the voice of business for more than 130 years. With more than 7,400 members from across all regions and industries, our mission is to make it easier to do business in this state and ensure that WA is a place where businesses of all shapes and sizes can succeed. We want this State to be the best place to live and do business. About our Culture At CCIWA, we will work with you to develop your career; ensure you feel supported and have the skills and capabilities you need to succeed at CCIWA and in your whole career. We have an array on ongoing Learning and Development opportunities, from various training workshops to secondment opportunities and internal promotions. We have a range of benefits to support our employees which includes: A variety of working and leave options, including a Flexible Working Policy, Paid Parental Leave and 3 day paid Rest and Relaxation leave between Christmas and New Year Access to free and confidential counselling for employees and their immediate family Flexible Working Arrangements through our Employee Assistance Program Salary Sacrificing - CCIWA is a rebatable employer Charity Initiative How to apply To apply, click on “Apply Now” icon on Seek or apply directly through our website https://cciwa.com/about-us/join-our-team/; attach your resume with cover letter. Applications close COB Friday, 17 October 2025 Short-listing for this position will commence immediately, and the vacancy may close earlier than stated should we shortlist a suitable candidate. If you have any questions, please contact the People team at cciwa.com The Chamber of Commerce and Industry WA (CCIWA) acknowledges the traditional custodians of Australia and their continuing connection to land, sea and community. We pay our respects to the people, the cultures and the elders past and present. Additional information Be part of a distinguished organisation that stands for business Full time, permanent opportunity Salary packaging available

Location: Perth, Western Australia, AU

Posted Date: 10/20/2025