Assistant Front Office Manager | Zanzibar

is partnering with a luxury beach resort in Zanzibar to recruit a highly motivated and service-driven This position is ideal for an energetic professional who thrives in guest-facing environments and has a genuine passion for delivering an exceptional guest experience. The successful candidate will assist in overseeing the smooth running of all front office operations, including reservations, guest service, and team supervision. The role requires a hands-on individual with excellent leadership and communication skills who can inspire and guide their team to maintain the highest service standards. Close interaction with guests will form a key part of the role, ensuring that every stay exceeds expectations. This is an exciting opportunity for a candidate who is passionate about hospitality excellence, guest satisfaction, and team development, with a strong ability to balance operational efficiency with a warm and personal approach to service delivery. Requirements Minimum 3–5 years’ experience in Front Office or Guest Relations within a luxury beach resort or coastal hotel Proven leadership experience with the ability to motivate and train a multicultural team. Strong operational knowledge of front-office procedures including check-in/check-out, room allocation, and guest correspondence. Previous experience working with reservations or property management systems (PMS) such as Opera, ResRequest, or Odis Excellent guest service and communication skills with a keen eye for detail and problem-solving. Confident handling guest feedback and implementing service improvements. Strong administrative, organisational, and reporting abilities. A professional, well-presented, and approachable manner. Excellent communication skills (English) and an additional European language would be an advantage. Stable employment history and contactable references. Salary – On application Start Date – 1 week Nov 2025 – Citizens of Tanzania, Zanzibar and Kenya only Please note – Although we appreciated all applications received, we will only reply to those candidates who have the background and experience required. Thank you for understanding.

Location: Zanzibar, Rest of Africa, ZA

Posted Date: 10/20/2025