Housekeeping Supervisor

Area/Location: Franschhoek, Cape Town Position Overview: · The Housekeeping Supervisor plays a key role in supporting the Hotel Management Team by supervising the housekeeping team to meet the strategic direction and annual plans for housekeeping operations. Key Responsibilities: · Provide clear direction, oversight, and guidance to the Housekeeping Team, ensuring motivation and adherence to established standards. · Facilitate effective communication and collaboration within the Housekeeping Department and with other operational departments. · Prepare weekly departmental work schedules based on occupancy forecasts, allocating tasks accordingly. · Monitor daily staffing levels to ensure sufficient coverage at all times. · Conduct regular inspections of guest rooms and public areas to confirm cleanliness, maintenance, and operational standards. · Implement and maintain departmental par-stock levels for chemicals, amenities, linen, and other operational items in coordination with Hotel Management. · Control and monitor inventories related to equipment, linen, stationery, guest and cleaning supplies, and uniforms to ensure stock levels and cost efficiency. · Identify opportunities to reduce waste and enhance cost savings, while aligning service practices with environmental and financial goals. · Maintain up-to-date departmental training records that accurately reflect all conducted training sessions. · Implement and monitor an effective key control system to ensure the safety and security of guests, team members, equipment, and supplies. Experience and Competencies Required: · Minimum of 2 years’ experience in a similar role within a 5-star luxury hotel or resort. · Excellent verbal and written communication skills. · Demonstrated leadership and team management abilities. · Proven experience in staff training and development. · Competence in preparing and managing duty rosters. · Strong knowledge of expense and inventory control. · Ability to remain composed and professional in high-pressure situations. · Minimum Requirements: · Diploma in Hospitality or equivalent qualification. · Valid driver’s license. · High level of physical endurance. · Preference will be given to candidates residing in Franschhoek and surrounding areas.

Location: Franschhoek,, Western Cape, ZA

Posted Date: 10/20/2025