Entry Level / Experienced Customer Service Representative

Job Description Job Description Salary: INTERVIEW QUESTION We are a well-established and consistently growing company servicing Ventura, Santa Barbara, San Diego, and San Jose. We are looking for full-time individuals at our office in the city of San Diego. This person will be a part of our call center operating as the first point of contact for our customers when scheduling service appointments. At least 1 year of Customer Service experience is preferable. Responsibilities: -Answering inbound calls and placing outbound calls. -Communicating with customers about their appointment times and delays. -Positive phone presence and attitude. -Team player who can work independently. -Reliability / Good Attendance / Punctuality. -Strong work ethic, initiative, and integrity. -Deliver call scripts with an authentic cadence; be clear, compelling and personable. -Must be able to talk & type on the computer at the same time. -Schedule appointments for our customers in our dispatching software. -Answer the phone with a smile in your voice. Qualifications: -Thrive under pressure in a fast-paced environment. -Multitasking and attention to detail. -Strong verbal and written communication skills. -Bilingual is a Plus (English/Spanish). -Great phone etiquette. -Extremely organized. -Ability to work in an office team environment. -Friendly disposition with strong communication skills. -Think quickly and handle fast-paced situations. -Reliable Transportation. *Plenty of room for growth for the right candidate. Benefits: -Health Insurance -Dental Insurance -Vision Insurance -401k Schedule: -8 hour shifts minimum - 10 AM to 7 PM -Sundays off

Location: San Diego, California, US

Posted Date: 10/16/2025