Room Attendant

Job Description Job Description SOUTH CONGRESS HOTEL is hiring for a Room Attendant The living room for the neighborhood, South Congress Hotel, is an 83-room boutique hotel designed to be a community activity hub. A place for travelers and locals alike, the hotel has three restaurants, a coffee bakeshop, a rooftop pool, an award-winning Lobby Bar, and two retail spaces, in addition to a range of community events programming open to all. All locally owned, all right at the doorstep of Austin's favorite street. What you'll do: Thoroughly clean guest’s rooms according to Standard Operating Procedures; complete in-room checklists for each assigned room Replenish guest room amenities as needed including towels, in-room water, bathroom supplies, etc. Sanitize all high-touch items in guest’s rooms daily Notify your supervisor of any guest rooms that need to be placed out of order for maintenance concerns Report and correct any deficiencies noted in guest rooms to the appropriate individuals Assist in the timely completion of all projects including mattress rotation, window washing, deep cleanings, etc. Greet all guests in close proximity and make each feel important by providing a genuine welcome Possess knowledge of all guest services and amenities Maintain a high level of cleanliness, sanitation, and safety in the work area Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary Who you are: Previous guest service and/or housekeeping experience preferred You are able to interpret standard operating procedures, safety, and sanitation instructions. BENEFITS We are proud to offer competitive wages and the following benefits for full-time employees: Up to 3 weeks paid time off annually 50% off discount at most New Waterloo restaurants Health, vision dental benefits 401K matching Paid holidays Volunteer pay Tuition reimbursement Referral bonuses Discounts at our shops, hotels local partnerships ABOUT NEW WATERLOO New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses. New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will be accepting applications on an ongoing basis until a candidate is selected for this role.

Location: Austin, Texas, US

Posted Date: 10/15/2025