Store Manager

Store Manager – Ernest Jones – York As Store Manager here at Ernest Jones in York you’ll be responsible for achieving the store’s targets through promoting the sales culture instore, building and inspiring a strong customer-first team and by ensuring compliance with company policies and procedures. You’ll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management. You’ll also be responsible for consistent compliance with company instructions, policies and processes and will be responsible for control of costs, payroll, shrinkage and expenses for the store. You’ll also oversee the planning and organisation of operational activities within the store. We encourage our Store Managers to lead their teams boldly, by showing them the way and inspiring them, thereby creating a sense of pride and willingness to exceed expectations. Become a special part of creating incredible memorable events for our clients! At Ernest Jones you’ll devote your time to establishing excellent relationships with our clients, to ensure that when making a special purchase from our breath-taking collection of exquisite diamonds, our selection of some of the world's most prestigious watch brands or our extensive range of exclusive luxury jewellery and gift items that they are guided by your experience and knowledge to select the perfect piece to mark their occasion. Are you the perfect gem? An excellent track record of successfully achieving KPI's. Experience of holding accountability for managing the commercial performance of a store. Experience of leading store teams. Experience of target-setting and interpreting business data. An ability to inspire, coach and develop your team to maximise potential and performance. Proven track record of role modelling and consistently delivering amazing customer experiences. Clear passion for our products and ability to put yourself in our customers shoes. A competitive spirit. Basic knowledge of legislative responsibilities e.g. recruitment, employment law, health and safety, trading standards. What's next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by a member of our recruitment team inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don’t miss any updates with your application.

Location: York, UK, GB

Posted Date: 10/15/2025