Sales Administrator (Bid/Tender Focus)

A ruputable and well established business requires a Sales Administrator / Tender Adminstrator: A sales administrator in the ICT industry requires a mix of technical, interpersonal, and organizational skills to effectively support sales: DUTIES: Industry-Specific Knowledge (35-year experience) Understanding of ICT Products and Services: Familiarity with ICT products like Cloud, Microsoft licensing, managed services, security, connectivity etc Knowledge of Billing and CRM Systems: Experience with CRM and billing systems Administrative and Organizational Skills Data Management: Proficiency in capturing accurate records Time Management: Effectively managing deadlines for quotes, orders, and related administrative tasks Communication Skills Internal Collaboration: Strong written and verbal communication for coordinating with sales teams, operations, and finance Customer Interaction: Professional and friendly communication for handling queries, confirmations, or complaints Problem-Solving: Resolving conflicts or misunderstandings with diplomacy Technical Proficiency CRM and Sales Tools: Expertise in using Customer Relationship Management systems and feasibility platforms General IT Skills: Proficiency with MS Office Attention to Detail Accuracy in Documentation: Ensuring precision in quotes, contractual and bid related documents, and customer data to avoid costly errors and time Flexibility and Adaptability Fast-Paced Environment: Ability to handle last-minute changes or requests and urgent customer needs Learning Agility: Willingness to adapt to new tools, processes, or technologies. REQUIREMENTS: Bid Administration and sales support Bid sourcing - Identity potential tenders from various sources and present it for shortlisting Bid co-ordination (project management) - administration of tenders within the ConnectWise system, resourcing of relevant parties, co-ordination of workflow and tasks and following up with respective parties to ensure tenders are delivered on time Completion of all tender documents and filing of documents in Sharepoint Assisting with tender related proposals General Facilitating Communication Acting as a liaison between the sales team and other departments to address customer needs and resolve and customer or internal issues Customer Experience Ensuring a seamless and professional customer experience by addressing administrative or logistical issues promptly.

Location: Johannesburg North, Gauteng, ZA

Posted Date: 10/14/2025