Senior Director, Education Events

Who We are

John Paul Mitchell Systems (“JPMS”) is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We’ve been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the color, Blonde, and Color XG.

We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us.

About the Role 

The Senior Director of Education Events leads the planning, development, and execution of all corporate, distributor, and industry events to ensure they align with JPMS business objectives, marketing goals, and brand image. This role combines strategic vision, creative direction, and hands-on management, overseeing teams, budgets, and results. The Senior Director works closely with marketing, digital, sales, partners, and executives to deliver engaging events that enhance the organization's reputation and achieve measurable outcomes. 

This role requires up to 50% travel.

What You will Do:

Creative Direction & Storytelling 

• Develop and implement comprehensive global education event strategy that supports overall business goals, marketing initiatives, and target audience engagement.
• Provide creative vision and leadership for in-person and virtual event design, content, programming, and overall experience. Guide the team in delivering innovative, on-brand concepts for all events
• Translate brand strategy into compelling event narratives and visual experiences 
• Ensure all content aligns with JPMS’s values, including sustainability, inclusivity, and innovation 

Event Production 

• Event Production Lead for distributor events, in-market events, Brand, PR and global JPMS Gathering Events 
• Lead end-to-end production of live, virtual, and hybrid events including concept development, budgeting, logistics, and execution 
• Collaborate with internal teams (Creative, Education, Marketing, Sales) and external vendors to ensure seamless delivery
• Manage timelines, run-of-show, technical requirements, and talent coordination
• Oversee stage design, lighting, sound, and multimedia integration to ensure brand consistency and audience engagement
• Identify potential risks related to event operations, contracts, and logistics 
• Develop and implement mitigation strategies to ensure successful event delivery

Budget & Vendor Management 

• Manage event budgets, ensuring cost efficiency without compromising quality
• Source and negotiate with vendors, venues, production crews, and agencies 
• Track expenses and reconcile post-event financials

Team Leadership & Collaboration 

• Lead cross-functional teams and mentor directors, managers or coordinators 
• Serve as the primary point of contact for internal stakeholders and external partners
• Foster a collaborative and high-performance culture across all event touchpoints

Post-Event Analysis 

• Conduct post event evaluations for success metrics, ROI, and areas for improvement
• Compile reports and presentations for executive leadership
• Manage and coordinate every aspect of event delivery, including venue selection, contract negotiations, logistics, staffing, audiovisual production, vendor management, and on-site leadership
• Act as the primary point of contact for internal and external stakeholders, ensuring alignment on objectives and seamless integration of event programming

Who You Are:

• Have a strong work ethic and can-do attitude, leaving a positive impression on everyone you interact with
• Collaborate seamlessly with cross-functional stakeholders, fostering a cohesive team environment
• Strong time management skills and able to act with a sense of urgency
• Highly organized, detail oriented and efficient multitasker
• Self-starter and thrives in a fast-paced environment with minimal guidance
• Comfortable wearing many hats and moving fluidly between tasks
• Utilize relevant industry jargon and terminology consistently in both verbal and written communications
• Act and propose new ideas and solutions before asked
• You are positive, upbeat, and friendly—with a can-do attitude and a knack for solving problems
• Self-described beauty enthusiast, passionate about hair care

What You’ll Need:

Skills: 

• Demonstrated leadership and team management abilities
• Expertise in strategic planning and project management
• Advanced skills in budget development, financial oversight, and cost control
• Exceptional communication and stakeholder engagement
• Experience with event management software, including WorkFront, D365, Cvent
• Comprehensive understanding of compliance, risk management, and relevant regulatory frameworks
• Ability to adapt in a dynamic, fast-paced environment and respond to evolving organizational needs
• Focused on measurable outcomes and the overall growth of the JPMS brand worldwide
• Strong customer service skills with a focus on building relationships and exceeding client expectations
• Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines
• Excellent communication skills to effectively interact with customers team members, and stakeholders
• Proven experience as a skilled trainer educator, show artists and keynote speaker, with expert knowledge of hair color and practical knowledge of cutting, styling, salon business systems, and current trends
• Exceptional presentation and teaching abilities, comfortable leading teams that are facilitating workshops and engaging large groups

Education:  

• High school diploma or GED required

Experience: 

• 10+ years of experience in large-scale event management, with at least 5 years in a director-level capacity
• 5+ Years managing people

Nice to have:

Education:  

Bachelor’s degree in business, marketing, communications, administration or related field preferred

Competitive Compensation: 

• The expected base salary range for this position is $160,000 to $175,000. The exact base salary is determined by various factors including geographic location, experience, skills, and education.
• Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results.
• Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical insurance, dental insurance, vision insurance, life insurance, accident insurance, critical illness insurance, disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more.

We are an Equal Opportunity Employer and take pride in a diverse environment. 

Compensation details: 160000-175000 Yearly Salary

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