Learning Experience Design Specialist

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2024 totaled $13.7 billion. Working Model: Hybrid – 3 days in the office per week Required English Proficiency Level: C1, please share your resume in English Location: Tecnoparque - Azcapotzalco - Ciudad de Mexico We are looking for a Learning Experience Design Specialist Qualifications : • Bachelor’s Degree in Instructional Design, Business Administration, Information Technology, Human Resources, or related field; or High School Diploma/General Education Degree and 4 years of relevant experience. • 3 years of experience graphic design, procedure writing, and/or multimedia content creation. • Strong understanding of adult learning theory. • Demonstrated proficiency in design tools such as Camtasia, Adobe Creative Suite, Adobe Captivate and Articulate 360. • Basic knowledge of adult learning methodologies, needs of the modern learner as a consumer of information, and current trends impacting organizational development. • Experience with eLearning concepts, tools and instructional design methodologies. • Experience with e-Learning design, video/media production and editing. • Demonstrated ability to perform the essential duties of the position with or without accommodation. Duties : Partner with the Organizational Development team, functional training teams, and Subject Matter experts (SMEs) to do rapid iteration design, develop, and implement practical learning experiences aligned to business objectives. • Evaluate, update and revise existing content to meet the learning objectives and needs of our internal employees. • Apply adult learning principles and systematic instructional design to create learning experiences and content that best fit the needs of the learner. • Participate in the needs assessment and prioritization of design projects. • Assist in the selection of appropriate learning technologies to aid in delivery of learning solutions with the ecosystem. • Engage and interact with key stakeholders (SMEs, leaders, deciders) to pilot and validate learning solutions. • Apply strategies to engage learners from infographics, e-learning, and social learning to job aides, role plays, and gamification. • Design within company design standards ensuring consistency in language, terminology, branding, and that all designs meet ADA standards. • Convert information into easily used and understood text and graphics. • Support audio and video production by working with the design team to schedule locations, voice actors, equipment, etc. • Take ideas/concepts and translate them into objectives, outlines, plans, etc. • Ability to manage and deliver multiple projects simultaneously. • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. What we offer: Life insurance Major Medical Expenses Insurance (extends to spouse and children under 25 years of age, if applicable). Minor Medical Expense Insurance. Savings Fund 13% (up to MXN $4,400 monthly) Food vouchers 10% (up to MXN $3,400 monthly) 30 days bonus 12 days of vacation in the first year, increasing by 2 as dictated by law. For latest updates, follow our page: https://mx.linkedin.com/showcase/hcltech-mexico/

Location: Azcapotzalco, Mexico City, MX

Posted Date: 10/12/2025