Security Monitoring Analyst

Overview Security Monitoring Analyst has ideally one year of experience. The primary responsibilities include performing analyses and solving tasks within security monitoring and incident response according to defined procedures. They process tickets/requests from customers and communicate with customers following defined procedures. They create manuals under the supervision of a more experienced colleague. Additionally, they conduct security research based on assignments from senior colleagues, create and fine-tune rules and exclusions, and document the tuning outputs. They must be familiar with existing ESET XDR products and internally used systems. They resolve and respond to tickets related to XDR products, report bugs, and suggest improvements within the products. Conducting threat hunt activities according to defined hypotheses and procedures, recording the output, and creating threat hunting hypotheses under supervision are also key responsibilities. The results of their work and their quality meet the requirements of the manager and do not require frequent monitoring. Functional responsibilities and duties Perform analyses and solve tasks within security monitoring and incident response according to defined procedures. Create manuals under the supervision of a more experienced colleague. Address requests/tickets from customers and communicate with them according to defined procedures. Conduct security research based on the assignment of a more experienced colleague. Create and fine-tune rules and exclusions under the supervision of a more experienced colleague and document the tuning outputs. Be familiar with existing ESET XDR products and internally used systems. Resolve and respond to tickets related to XDR products. Report bugs and suggest improvements within the products. Conduct threat hunt activities according to defined hypotheses and procedures, recording the output. Create threat hunting hypotheses under the supervision of a more experienced colleague. Share knowledge and experience with colleagues within your own team. Prepare reports according to the instructions of a superior employee, in collaboration with senior colleagues. Perform PR activities in the field of security according to the assignments of a superior employee (e.g., lectures at universities, conferences, etc.). Provide support and training to colleagues from other branches (L1/L2 teams) according to the assignments of a superior employee. Continuously develop professional knowledge and skills and stay updated on the latest trends and technologies. Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company. Qualifications Education: Experience: 1-2 years Language: Italian native; English language skills on B2 level. Seniority level Entry level Employment type Full-time Job function Analyst and Engineering Industries IT Services and IT Consulting and Computer and Network Security J-18808-Ljbffr

Location: Italia, IT

Posted Date: 10/9/2025