Client Advisor - Roma, Piazza di Spagna

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. Position: CLIENT ADVISOR - Roma, Piazza di Spagna (Fixed Term) For our boutique in Roma, Piazza di Spagna, we are currently looking for a highly motivated Client Advisor with a strong passion for creating an exclusive experience for our customers. We value results-oriented individuals who have a willingness to learn, are always up-to-date on fashion trends, and have a strong interest for our brand and our product. Responsibilities Master the client journey; Create customer emotion and desire; Engage existing and prospect clients as per weekly plan defined by store management; Deliver the Valentino Couture service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell); Focus on development and retention of existing clients, recruitment of new and potential ones; Engage the client through every selling opportunity - walk-in, private appointment, phone consignments; Actively participates in the sales in partnership and oto appointment routine. Operations and Visual Deal with all sales and after-sales activities (boutique returns, end of season, customer returns, repairs, complaints; Ensure product good maintenance, replenishment on the floor; Know the warehouse stock of all categories in order to ensure re-stock shelves and maximize sales; Respect administration and operations procedures; Liaise with the in-store visual to follow display guidelines; verifies and reports all relevant information to store management. Qualifications Retail experience Excellent interpersonal and effective communication skills Fluency in English and Italian Be a team player with a pro-active attitude High fashion knowledge Ability to adapt to changing needs of the company as necessary Must have client network in luxury environment The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world. J-18808-Ljbffr

Location: Roma, Lazio, IT

Posted Date: 10/9/2025