Automation Hardware Technical Support Europe

Automation Hardware Technical Support Europe Join to apply for the Automation Hardware Technical Support Europe role at Beckman Coulter Diagnostics We are currently looking for a Technical Support Specialist who will be remote-based in Italy or in Germany . Reporting to the Technical Support Manager, you will be in an international environment, and you will provide second level support by resolving customer(s) problems and issues through technical expertise and troubleshooting on Automation Platforms . You will drive service targets while ensuring strong customer satisfaction, retention rate. Key Responsibilities: Provide second level support by resolving customer(s) problems and issues through technical expertise and troubleshooting on Automation Platforms . Drive service targets while ensuring strong customer satisfaction, retention rate. Apply critical thinking to resolve appropriate action to rapidly repair instrumentation, train our customers and our Service Engineers, also support our Applications Team and verify the operational performance and data quality of systems. The Essential Requirements Of The Job Include Biomedical engineer or equivalent. At least 5 years of Technical Support, Field Service experience with Diagnostics market Early careers are welcome but with troubleshooting experience, gained during Thesis or Internships Proficient English, both spoken and written, is mandatory. Ability to travel and provide service in whole country as well as periodic travel to other European countries and overnight travel. A current valid driver’s license is required. It Would Be a Plus If You Are Willing to work different shifts/flexible hours as business needs. Analytical mindset, able to analyze data, identify problem and find effective solutions. Beckman Coulter, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to associates’ and their families’ lives. We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to creating an inclusive and engaging workplace for our team. J-18808-Ljbffr

Location: Verona, Veneto, IT

Posted Date: 10/8/2025