Assistant Housekeeping Manager

The Assistant Housekeeping Manager supports the Housekeeping Manager in the daily operations of the housekeeping department to ensure that guest rooms, public areas, and back-of-house areas are maintained to the required standards of cleanliness and presentation. He/she assists in supervising, training, and motivating staff while ensuring efficient and cost-effective operations. Qualifications and Experience: - High school diploma (Grade 12) or equivalent required. - Diploma in Hospitality / Housekeeping Management is advantageous. - Minimum 23 years experience in a supervisory housekeeping role (hotel, lodge, or similar environment). - Strong knowledge of cleaning procedures, chemicals, and health & safety requirements. - Computer literacy (MS Office, PMS such as PAN or similar) is advantageous. Key Responsibilities: - Supervise and coordinate daily housekeeping operations, including rooms and laundry. - Conduct regular inspections of guest rooms and public areas to ensure cleanliness standards are maintained. - Assist in scheduling staff shifts, allocating tasks, and monitoring attendance. - Support staff training, coaching, and performance management. - Monitor and maintain inventory levels of linen, cleaning supplies, and equipment. - Report and follow up on maintenance issues with the relevant department. - Ensure compliance with health, safety, and hygiene standards. - Assist in budget control and cost management of supplies and labour. - Handle guest requests, complaints, and special requirements in a professional manner. - Conduct regular audits and prepare reports for the Housekeeping Manager.

Location: Bela-Bela, ZA

Posted Date: 10/3/2025