Health Services Administrative Assistant-CNA, LNA, MA

Full Time Administrative Assistant/Health Aide

At Granite Recovery Centers, our experienced professionals put your treatment needs first. We are proud to provide high-quality addiction treatment by focusing on counseling services, supported by medical treatment.  Our entire staff is committed to ensuring that every patient in our program is successful in recovery.  

Responsibilities:    

• Creates a welcoming atmosphere by greeting visitors and patients to the facility
• Checks in and checks out patients in a timely, friendly manner
• Outstanding professional phone management skills: manages a multiline telephone system efficiently and politely, minimizing hold time
• Comforts patients by answering any questions they may have
• Expedites patient processing by having them fill out forms
• Obtains patient identification and insurance information
• Maintains patient accounts by verifying insurance information and coordinating with relevant organizations for payment and referral requirements
• Keeps doctor, nurses, medical assistants, and any other related staff informed of scheduling, patient details, and potential service delays
• Helps maintain office inventory; may place orders for office supplies and schedule service for office equipment repairs
• Protects patients’ right of confidentiality; mandatory familiarity with HIPAA and 42 CFR Part 2
• Coordinates transportation for patients as needed
• Schedules testing and procedures for patients as necessary
• Helps respond to medical emergencies, if necessary

Qualifications:  

• High School Diploma or GED required
• Direct experience as a medical office receptionist in a fast-paced clinic, hospital, or similar healthcare setting preferred.
• Must be able to multitask effectively; critical time management skills necessary
• Understanding of basic healthcare terminology
• Demonstrated ability to interact with healthcare professionals, patients, and insurance companies alike
• Excellent customer service skills
• Pleasant phone demeanor
• Computer skills required; working knowledge of Microsoft Office Suite mandatory
• CPR and BLS certified
• Must be able to pass pre-employment drug screening and background check

Benefits:

• Competitive salary
• Comprehensive benefits package including medical, dental, vision and 401(K)
• Generous paid time off accrual
• Excellent growth and development opportunities
• Satisfying and rewarding work striving to overcome the opioid epidemic

Here is what you can expect from us 

Granite Recovery Center is committed to helping people achieve lasting sobriety through comprehensive care and compassionate support. Founded by and staffed with individuals in recovery themselves, we treat residents with the respect and dignity they deserve. Our center provides individualized care and evidence-based clinical approaches in an environment that promotes healing. 

Granite Recovery Center is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.