Fleet Maintenance Support Coordinator

Under direct supervision, the position is responsible for answering incoming breakdown calls and resolving equipment issues with our drivers and vendors. The incumbent is required to make safe, cost-effective decisions to facilitate quick repairs in order to maximize equipment utilization. Must receive management approval for repair expenditures exceeding $500.00. Job Description Assist U.S. based drivers and owner-operators with vehicle repairs, tires, fuel concerns and repair instructions. Promptly answering incoming calls, gathering necessary information, and helping the caller with their concern or routing the caller to the appropriate repair facility. Provide follow up to ensure problems have been handled in a timely manner Maintain contact with the caller to ensure the repairs will be completed quickly and provide updates to U.S. based Operations personnel as to equipment status Locate the appropriate repair facility closest to the breakdown to ensure minimum wait time, competitive pricing, and quality repairs to minimize cost; must receive management approval for repair expenditures exceeding $500.00 Minimum Qualifications: Bachillerato with up to 1 year of related experience and/or training OR equivalent combination of education and experience Advanced English Preferred Qualifications: Automotive and/or diesel mechanic knowledge Ability to adapt to a dynamic work environment and shifting priorities and directives Ability to effectively transmit, receive, and accurately interpret ideas through various mediums Ability to process information with high levels of accuracy Ability to establish and maintain effective relationships with personnel, customers and vendors Ability to use time and resources efficiently and effectively Ability to work both individually and as a team Proficient computer skills, including Microsoft Office suite (PowerPoint, Excel, Outlook, etc.) Ability to meet or exceed customer needs and expectations to provide excellent service Salary: $16,024 MXN per month Available Shift: Thursday to Saturday, 5:00 PM – 5:00 AM; Wednesday, 11:00 PM – 5:00 AM By proceeding with your application, you acknowledge you have reviewed and consent to the processing and transfer of your personal data under the terms provided in the linked Hunt Mexicana, S.A. de C.V.'s Privacy Policy: AVISO DE PRIVACIDAD.pdf . Este puesto es con Hunt Mexicana, S.A. de C.V

Location: Querétaro, Querétaro, MX

Posted Date: 9/17/2025