D365 CE Technical Consultant

Dynamics 365 CE Technical Consultant Role and Responsibilities Analyse business requirements and translate them into clear technical/functional specifications that can be understood by stakeholders or used by developers Conduct business analysis to identify the best CRM solutions, whether existing or new, aligned with best practices Provide hands-on technical and functional support to CRM users, managing their requests and troubleshooting issues as they arise Test and assess cases, ensuring solutions meet requirements and quality standards Collaborate closely with developers to oversee deliverables, project progress, and adherence to specifications Occasionally assist IT with Dynamics 365 CRM configuration based on agreed specification Experience/Skills Ideally, a graduate in Computer Science, Business Analytics, or a related field Proven functional knowledge of Microsoft Dynamics 365 Customer Engagement, with some exposure to development or configuration Ability to interpret data, troubleshoot issues, and understand relational databases Experience with AI data models, including training models for error detection/correction, is a plus Strong skills in translating business requirements into practical solutions and documenting processes Experience working through full project lifecycles preferred An analytical mindset with strong attention to detail, excellent verbal and written communication skills Ability to prioritise workload and meet deadlines independently Proficient in Microsoft Office Suite Benefits Starting Salary - £50k-£57k (dependent on experience). Excellent progression opportunities. Life assurance, enhanced pension contribution & much more!

Location: Harrow, UK, GB

Posted Date: 9/15/2025