Service BDC

Job Description Job Description Service BDC Representative Wanted! Join Our Winning Team in the Automotive Industry! Are you energetic, professional, and passionate about providing top-notch customer service? We’re looking for a Service BDC Representative to be the voice of our dealership’s Service Department—connecting with customers, setting appointments, and creating an exceptional experience from the very first call. Responsibilities: · Answer inbound service calls and make outbound follow-up calls. · Schedule service appointments efficiently for customers. · Update and maintain the customer database with accurate information. · Confirm upcoming appointments and follow up on missed ones. · Provide outstanding customer service while building rapport and trust. · Work closely with Service Advisors and Managers to maximize shop productivity. Requirements: · Excellent verbal and written communication skills. · Strong organizational and multitasking ability. · Basic computer and phone system proficiency. · Previous BDC, call center, or automotive service experience is a plus (but not required—we’ll train the right person!). · A positive attitude, professionalism, and eagerness to succeed. What We Offer: · Competitive hourly pay performance bonuses. · Full benefits package (medical, dental, vision, 401k, etc.). · Paid training and opportunities for growth. · A supportive, team-oriented environment. · State-of-the-art facility with premium amenities. If you’re ready to accelerate your career in the automotive world, apply today and become part of our fast-growing service team!

Location: Southaven, Mississippi, US

Posted Date: 9/14/2025