Senior Information Technology Support Engineer

Role: IT Project & Support Engineer (3rd Line) Location: Wigan Salary: £40,000-£50,000 Working Pattern: On-site A driving licence is essential for this role . This is an exciting opportunity to join a fast-paced and growing MSP. This company is heavily invested in the latest technology, ensuring you’ll have access to modern tools and platforms as part of your day-to-day work. In this highly technical and dynamic role, you’ll be the go-to expert for complex escalations while taking full ownership of project delivery from start to finish. Unlike typical support positions, this role is all about projects - giving you the chance to lead exciting infrastructure upgrades, cloud migrations, and more. With a mix of client site visits and collaborative office-based work, every day brings something new and genuinely impactful. This role is ideal for someone already working within an MSP environment and looking to take the next step in their project-focused career. If you're currently involved in delivering IT projects and want more ownership, variety, and exposure to the latest technologies, this is the perfect opportunity to elevate your skills and make a real impact. Key Responsibilities Lead on projects across networking & virtualisation. Configure and maintain cloud solutions. Coordinate and deliver workplace platform rollouts such as Microsoft 365, Teams, Intune, and related cloud applications. Act as a point of escalation from the 1st/2nd Line. Create clear, detailed technical documentation for internal teams and client handovers. Key Skills & Experience Proven experience working within an MSP environment is essential. Strong project experience. Practical knowledge of Microsoft Azure and Office 365. Strong knowledge of network infrastructure, including firewalls, LAN/WAN, VLAN, VPNs, routing and switching. Hands-on experience with virtualisation platforms such as Hyper-V and VMware. Benefits 25 days holiday (excluding bank holidays). Small, collaborative team environment. Opportunities to work with the latest technologies. Supportive culture that encourages innovation and fresh ideas. If you are project minded & looking to take the next step in your career, please apply now!

Location: Wigan, UK, GB

Posted Date: 9/14/2025