Transport Administrator

Transport Administrator – Night Shift Location: Droitwich ⏰ Shifts: Monday – Friday, Nights (22:00 – 06:30) – 40 hours per week Salary: £31,925 per annum Holidays: 28 days (inclusive of bank holidays) Contract: Full-time, temp to perm Please note: Training will take place on day shifts until you are fully comfortable, before transitioning to nights. About the Role We are looking for a highly organised and detail-focused Transport Administrator to join our busy Transport team on the night shift. Reporting directly into the Transport Manager, you will play a key role in ensuring the smooth running of our transport operations, maintaining compliance, and delivering excellent service to both customers and internal teams. This is a hands-on, fast-paced role that requires excellent communication skills, strong attention to detail, and the ability to manage multiple tasks under pressure. Key Responsibilities Communication Respond promptly, politely, and professionally to calls and emails. Handle internal and external customer queries efficiently. Keep accurate communication records for audit purposes. Liaison & Coordination Support the Transport Management team in daily operations. Relay operational updates to drivers, depot staff, and stakeholders. Work with Warehouse, Planning, and Customer Service teams to meet delivery targets. Documentation & Record Management Collect and manage delivery notes, PODs, defect reports, and driver records. Ensure compliance with legal and audit requirements for document storage. Maintain accurate transport records in line with company and statutory regulations. ✔ Compliance Monitoring Support Operator Licence compliance. Monitor driver hours, rest periods, and Working Time Directive compliance. Track driver licence checks, training, and medicals. Maintain vehicle servicing, MOT, and defect reporting records. Assist in audit preparation and compliance reporting. Reporting & Data Analysis Produce KPIs and reports on delivery performance, fuel usage, and infringements. Identify trends and highlight risks to management. Administrative Support Complete filing, scanning, and data entry for the department. Process customer orders with accuracy and speed. Communicate customer instructions clearly to drivers and depot staff. ⚠ Issue & Complaint Resolution Investigate and resolve customer and supplier queries. Escalate recurring issues with recommendations for improvement. Customer Requirement Management Maintain agreed service levels and document all work for billing accuracy. Process & Audit Readiness Ensure processes comply with Health & Safety, DVSA, and company standards. Keep systems and records audit-ready at all times. What We’re Looking For Previous experience in a Transport Admin or Logistics Admin role preferred. Strong communication and organisational skills. Knowledge of compliance requirements (WTD, DVSA, Operator Licence) desirable. Confident using IT systems and producing accurate reports. Flexible, reliable, and able to thrive in a night shift environment. Why Join Us? ✔ Competitive salary of £31,925 ✔ 28 days holiday (inclusive of bank holidays) ✔ Training on day shifts before moving onto nights ✔ Supportive team environment with opportunities to develop Apply Now If you’re looking for a night shift role where you can make a real impact in a busy transport operation, we’d love to hear from you. Please send your CV and a short covering note to [Insert Application Email].

Location: Droitwich Spa, UK, GB

Posted Date: 9/14/2025