Customer Solution Advisor

Customer Solution Advisor – St Ives, Cambridgeshire Salary: Up to £28,000 OTE | Hours: Monday–Friday, office-based (usual office hours) Are you a customer service advisor looking to take the next step into sales? If you have experience with upselling, cross-selling, or a desire to move into sales from your previous role, this is the perfect opportunity for you! Our client is launching a brand-new Customer Solution Sales Team within their vibrant and busy call centre in St Ives. This is a fantastic chance to join a growing team and be part of something exciting from the very start. Start Date: 15th September Interviews: Scheduled for next week What You’ll Be Doing: Handling inbound and outbound customer enquiries professionally and courteously Building rapport to understand customer needs and recommend suitable products or services Confidently handling objections and turning interest into confirmed sales Following up on leads, quotes, and opportunities to maximise conversion rates Maintaining accurate records of all customer interactions and sales activity in the CRM Working closely with colleagues to achieve team targets and KPIs Meeting or exceeding individual performance targets Skills & Experience: Retail sales experience, customer service sales experience, fundraising, or any sales-related background is desirable Strong communication skills with the ability to influence and persuade Resilience and a positive attitude towards achieving targets Good organisational skills and attention to detail Ability to work well under pressure in a fast-paced environment Proactive, self-motivated, and results-driven personality If you’re ready to step into a sales-focused role, build your career, and join a dynamic, supportive team, apply now to be considered or give Kara at Interaction Recruitment a call on (phone number removed) or (phone number removed) to hear more! INDPB

Location: St Ives, GB

Posted Date: 9/14/2025