Client Services Manager

Client Services Manager Location Ledbury Competitive Salary We are looking for a motivated and compassionate Client Services Manager to join our clients team. In this rewarding role, you will take the lead on sales and local marketing within the care home, helping families make the right choices while ensuring the home maintains strong occupancy levels. You’ll focus on building meaningful relationships, generating and converting enquiries, and raising the profile of the home within the community. By engaging with local organisations, healthcare professionals, and families, you’ll play a vital part in making our home the preferred choice for care. What You’ll Do Drive occupancy by managing enquiries from initial contact through to move-in. Build strong connections within the local community to increase awareness. Deliver effective marketing campaigns and business development activity. Provide guidance and reassurance to families during the decision-making process. Work closely with the Home Manager and wider team to achieve budgeted targets. About You Proven background in sales, marketing, or client services (healthcare, or similar). A people person with outstanding communication and relationship-building skills. Organised, confident, and results-driven, with a natural ability to engage and influence. Passionate about making a positive difference for residents and their families. Please note: The successful candidate will be subject to the provision of satisfactory references and a Disclosure and Barring Service (DBS) check and must be authorised to work in the United Kingdom. What's On Offer Competitive salary Refer a Friend Bonus Colleague Discounts FlexEarn Employee Assistance Programme GP Online Training and development opportunities Pension Scheme Free on-site parking Free uniform provided If you are a proactive and compassionate professional who thrives on building relationships and achieving results, we would love to hear from you. COM1

Location: Ledbury, HR8, GB

Posted Date: 9/14/2025